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 we have combined Paymob and Accept which provides you with all online payments, payment links and smart POS with the same great quality and performance.

  Increase your sales with Paymob Accept and never miss a transaction

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Contactless payments are quickly and indefinitely becoming the NEW &ldquo;new norm&rdquo;.
The global contactless payment terminals market was valued at <a style="color: #01338d;" href="https://fitsmallbusiness.com/contactless-payment-statistics/">$13.23 billion in 2020 and is expected to reach $51.07 billion by 2026</a>.
As payments undergo cosmic disruption all over the world, innovative payment trends continue to transform how commerce is done day in and day out.
Crucial to economic prosperity, micro, small and medium enterprises (MSMEs) are the main segments driving innovation in the payments world. Micro merchants can make up to 95 percent of entire markets in some developing countries.
Egypt is no different.
&nbsp;
Egypt is home to millions of MSMEs with millions of small, low-value transactions taking place on an hourly basis. Many of these organizations still heavily rely on cash, and for the majority, contactless payments can be costly and/or unattainable from traditional payment processing providers. To survive and prosper, micro-merchants and smaller businesses must provide digital forms of payment to their customers.
As demand for more accessible payment acceptance continues to grow, our commitment to drive financial inclusion in Egypt strengthens. In efforts to continuously fill in the gaps found in traditional payment processing, we have partnered up with Mastercard to launch our very own Tap on Phone solution.&nbsp;
Tap on Phone solutions allow businesses to accept payments from any contactless card through Android NFC-enabled devices. With no extra hardware required, businesses can enable quick and convenient payment options using this off-the-shelf solution.
Let&rsquo;s learn more about Tap on Phone.
&nbsp;
What is Tap on Phone?
Tap on Phone is a contactless payment acceptance solution that allows merchants to accept card payments without the need for POS devices - all they need is their Android smartphones!
instead of having a POS, payments will be processed automatically through Paymob&rsquo;s mobile application.
Tap on Phone uses a short-range wireless technology called <a style="color: #01338d;" href="https://www.androidauthority.com/what-is-nfc-270730/">NFC</a> to make secure payments. NFC technology allows information to be transferred between the customer&rsquo;s contactless card and the merchant&rsquo;s smartphone without any physical contact.
Merchants can set up and use Tap on Phone in minutes, all they have to do is:
<ol style="text-align: justify;">
<li>Download the app from Google Play Store on an NFC-enabled Android device</li>
<li>Sign up as a merchant in a few simple steps</li>
<li>Enter desired transaction amount</li>
</ol>
All the customer has to do:
&rarr; Tap. Transaction complete.
This isn&rsquo;t the full story though.
&nbsp;
Tap on Phone - A Game Changer for Micro Merchants in Egypt 
Micro-merchants in developing countries can be one of the core drivers of innovation in payment ecosystems. Tap on Phone technology has revolutionized the way micro-merchants do business - Allowing them to offer their services to more people, more quickly.
Freeing customers from the constraints and risks that come with cash and helping to drive more revenue into smaller businesses - these previously underserved organizations can finally start to flourish.
1. No Hardware Required 
Merchants who would never have been able to consider installing (POS) terminals now have an affordable and convenient way to accept card payments. Now merchants can obtain all the features and functions of POS terminals through their Android mobile devices with zero additional hardware.
2. Broader payment acceptance 
The portability of Tap on Phone empowers businesses to accept payments anywhere and anytime. Bazaars, pop-up shops, flea markets, food trucks, taxi drivers and others who take their businesses on the road will be given more payment power in their hands every day.
3. Seamless customer experiences
Tap on Phone will speed up payment transactions allowing users to tap and go in seconds, rather than having to wait in long checkout lines. With less processing and handling of cash, contactless card payments allow for quick and smooth payment experiences.
&nbsp;
Is Tap on Phone safe?
Yes, Absolutely.
With the launch of PCI&rsquo;s contactless payments on COTS (Commercial off-the-shelf) <a style="color: #01338d;" href="https://blog.pcisecuritystandards.org/just-published-pci-contactless-payments-on-cots">specification</a>, Tap on Phone technology was officially approved in <a style="color: #01338d;" href="https://www.pcisecuritystandards.org/about_us/press_releases/pr_12042019">2019</a>. Since then, the number of solutions in development has accelerated.
Tap on Phone transactions are protected using the same security and encryption technology offered with <a style="color: #01338d;" href="https://www.investopedia.com/terms/e/emv.asp">EMV&reg; chip</a> cards throughout the world. Once customers tap their card into the reader, the sensitive information sent is encrypted.&nbsp;
In some instances, Tap on Phone transactions can be even more secure than traditional payment processing methods. For example, processing payments using traditional cards with a magnetic stripe are more vulnerable to fraudulent attacks.
This is because the same information is transmitted every time the card is swiped, so it is easy for hackers to steal the information and use it over and over again.&nbsp;
In fact, <a style="color: #01338d;" href="https://www.mastercard.com/news/perspectives/2021/magnetic-stripe/">by 2024, Mastercard</a> will stop issuing cards with magnetic stripes.
&nbsp;
The pandemic has changed payments &ndash; possibly forever. 
Health risks have led to more reserved physical contact during shopping transactions.
Keeping everything touchless seems to be the way forward. Perceived health and safety benefits of contactless transactions are a key aspect driving this shift in consumer behavior.
Contactless payments surged during the pandemic, and research suggests this shift may be here to stay. <a style="color: #01338d;" href="https://www.forbes.com/sites/jordanmckee/2020/10/12/covid-19-is-changing-consumer-behavior-at-the-point-of-sale/">Forbes</a> reports that 86% of consumers that used contactless payments for the first time during the pandemic plan to continue using them post-pandemic.
&nbsp;
Moving money in a changing world
Paymob is democratizing digital payments across Egypt and the region with the aim of reducing cash dependency among SMEs. The introduction of Tap on Phone in the Egyptian market is just the start of our contactless payments journey. We are working towards availing more contactless payment acceptance solutions in the near future, enabling smart payments through other smart devices by connecting payment cards to phones and smartwatches.
&nbsp;
Grow your business one tap at a time with Paymob.

Post-ContactlessEnglish 2

Tap on Phone x Paymob - Localizing The Global Contactless Wave

E-commerce trends emerge from what customers buy, how they buy it, and their response to marketing tactics. As advancements in technology continue to submerge across the globe, e-commerce businesses are faced with countless opportunities to grow, innovate and enhance customer experiences.
In this cut-throat competitive e-commerce world there is no mercy and staying ahead of the game is the only way to stay alive. E-commerce emerging technologies are expected to drive more opportunities to an industry that has been already facing continuous growth. The future of e-commerce looks interesting!
So, what are the latest technology trends in e-commerce this year?
Let&rsquo;s find out.
1. Online Payment Integrations You need to be constantly improving and expanding your payment processing capabilities. Offering various payment choices on your e-commerce website will lead to more conversions and will help soothe friction during the checkout process.
70% of online shoppers are more likely to make purchases if their preferred payment method is available. Organizations offering only one method of payment drive potential business away as consumers have grown accustomed to making purchases using several payment methods. Offering several payment options can provide the following benefits:
1.1 Enhanced Online Shopping Experiences By nature, humans tend to value convenience, and for that reason will always seek out simpler and easier transactions. E-commerce websites need to make their customer journey from product discovery to checkout as seamless as possible. The checkout process, or rather its simplicity is key! By clearly adding and integrating various payment options encourages online shoppers to complete their purchasing process more smoothly.
Adding multiple payment choices doesn&rsquo;t only facilitate that one-time purchase, but also encourages repeat sales and as a result, increases customer lifetime value.
1.2 Increased Geographic Coverage In the modern e-commerce world, customers value trust. When perceived as a trustworthy business, this opens up the doors for more customers to purchase and/or use your online products and services. Trust is a sustainable growth tool, and setting up a variety of payment options is an effective way to build and strengthen it. Providing your customers with a cohesive mix of safe and secure methods of payment will make them feel valued, and so will reflect legitimacy and professionalism within both local and global markets.&nbsp;
1.3 Improved Conversion Rates Although the most common, cart abandonment, can be the most frustrating reason for losing a sale. According to Statista (2020), the global cart abandonment rate is 85.2%. It was also found that 90.88% of online orders in the Middle East and Africa were abandoned. World-class e-commerce businesses are always searching for new and innovative ways to decrease cart abandonment rates, and adding multiple payment methods upon checkout is essentially one effective way. Between the nice to haves and must-haves, offering customers various online payment options is no longer a luxury; but a necessity, especially for e-commerce businesses in emerging markets that have remained heavily dependent on cash as a primary payment method.
Tip: Consider adding mobile wallet payment options to your e-commerce platform.
Digital or mobile wallet payment was the most used point of sale payment method globally, with a 21.5% market share in 2020. By 2024, mobile wallets are set to become even more popular, making one-third of all POS transactions worldwide. Looking to expand your payment processing capabilities? Paymob has been enabling online payments across the Middle East &amp; Africa. Explore <a style="color: #01338d;" href="https://paymob.com/en" target="_blank" rel="noopener">Paymob&rsquo;s payment solutions &amp; APIs now.</a>
&nbsp;
2. Chatbots
Chatbots are now a gold mine for e-commerce businesses.
By 2024, it is expected that consumer retail-spend via chatbots worldwide will reach $142 billion - up from just $2.8 billion in 2019.
Chatbots automated live chats are used to simulate human conversation and assist online shoppers with quick responses and support. In the near past, they have brought about several benefits for consumers and merchants. They enable merchants to provide 24/7 customer support and automated replies for recurring questions and therefore can reduce customer service overhead costs. Many chatbots use artificial intelligence and machine learning technology to understand user behavior and preferences. Therefore, online shoppers can benefit from quick responses to their questions, personalized recommendations, and ultimately, a better shopping experience altogether. Here are some tips and tricks to remember when developing a chatbot for your e-commerce website: - Always think &lsquo;What would a helpful human do at this moment?&rsquo;. - Give your chatbot a personality - Pay particular attention to the very first messages. - Keep it simple!
&nbsp;
3. AI-powered CRM Systems 
Artificial intelligence or AI has been a huge technological enabler across all sectors, disciplines, products, and services in the business world. In the e-commerce world, artificial intelligence has also facilitated multiple opportunities for advancement - from Inventory management and product development to clever customer retargeting and personalization. Considering the volume of data generated daily has risen exponentially, the needs of organizations and e-commerce platforms have shifted. AI-powered CRM systems can help e-commerce businesses maximize conversions, decrease cart abandonment and ultimately increase revenues by re-targeting and retaining customers based on their shopping habits and preferences. Using AI-powered CRM systems, You can proactively identify and segment all the coupon-lovers, high spenders, one-timers, and &lsquo;the quiet&rsquo; browsers. This way you can automate segmentation based on customer actions and personalized shopping experiences.
Tip: When choosing any CRM system, think about how the solution will integrate with your existing business tools. Make sure that your teams are confident using the chosen solution in order to obtain the most value out of it.
&nbsp;
4. Augmented Reality
This is when true innovation-driven shopping experiences happen. Bridge the gap between the physical and virtual and give shoppers an immersive buying experience online. The pandemic is also accelerating the use of AR, as people are confined to the walls of their homes or less comfortable trying things on in a physical environment. Augmented Reality or AR makes it possible to present your products and services in a close-to-real environment. This allows consumers to see and experience the things they are purchasing. Consumers can virtually; try on their products, place furniture in their homes, build and review their cars prior to purchase, and more. For instance, Ikea has been utilizing augmented reality to let customers envision what every piece of furniture they buy would look like in their homes.
&nbsp;
5. Voice Search
Almost one-third of internet users have used voice search to either buy or look up information about a product or service. Voice search allows buyers to use verbal commands to search for products and execute desired actions. Advances in speech recognition technology have positioned voice search at the forefront of search marketing. Nowadays, the context and intention behind the commands are largely understood.
These improvements in voice technology will allow online buyers to complete their purchases much more easily, enabling them to find the products and services they are looking for more quickly and on the go, as they do other things.
Tip: Is your online store home to thousands of SKUs? Place an AI-enabled voice search feature near your search bar or menu to enhance buyer experiences by allowing them to easily find what they are looking for.

gre55ner

E-commerce Emerging Trends 2021- Shaping The Future

A partnership is not a one-sided event it is about building a long-term prosperous relationship that creates real value to an entire ecosystem. That's exactly what Paymob and valU, the leading Buy Now Pay Later (BNPL) fintech platform in MENA, have strenuously built over the past 3 years; a partnership built on trust, teamwork, and most importantly a commitment to supporting the public.
Our partnership with valU began in 2018 and since then, we have been creating enriching payment experiences across the market. In 2021, we are proud to say that this partnership has reached 300 mutual merchants, and this is only just the beginning.
A bit of background 
Paymob provides the infrastructure that helps valU&rsquo;s customers have a payment gateway and acts as their POS.
Throughout the years, Paymob has supported valU to onboard more partners each day enabling them to offer thousands of valU users a seamless buy-now-pay-later experience across many categories.
The Paymob-valU partnership
It is safe to say that the Paymob-valU partnership began with a grand feat. Together, we onboarded major retailers in the Egyptian market.
Retailers initially included renowned Apple premium reseller Tradeline, leading electronics store 2B, El Araby Group, Nile Projects and Hedeya the leading toy store.
The growing client base, merchant network, and the intrinsic value created cultivated a special partnership that shaped a great success story. The partnership that began with supporting e-commerce businesses quickly moved into more sectors connecting even more merchants with the relevant buyers.
The partnership grew even more when in-stores point-of-sale (POS) machines were included.
As the years passed, the partnership flourished beyond supporting retail organizations and expanded into the education space, as valU began providing financing programs for students and individuals seeking graduate studies. This month both valU and Paymob partnered with the American University in Cairo (AUC) to finance programs offered by the AUC School of Business.
As we onboarded more merchants, the industries penetrated expanded to include furniture, electronics, home appliances, automotive, fashion, beauty to groceries and more. We also focused on key industries that drive prosperity with the likes of education, and healthcare.
How Paymob and valU are helping merchants grow 
Our partnership was not simply about adding new merchants, it was also about helping them grow their businesses. Together we have collaborated on launching several joint campaigns for our merchants, helping them achieve significant growth in terms of the ticket size, number of transactions and sales volume.
Our shared success does not end here, Paymob &amp; valU&rsquo;s partnership is continuously growing to great lengths to further support merchants by adding value, maximizing reach and facilitating all payment plans that meet people&rsquo;s needs and help achieve their desired lifestyles.
One of those plans include Waqty.
&nbsp;Waqty is the first online transactional approval product in the market, enabling users to pay a 20% down payment using their credit card and accordingly receiving instant access to finance to purchase the desired products as well as receiving them at their doorstep.
Next steps, Future and Plans
We will continue focusing on working together to onboard more merchants. Ensuring that with each partnership created, a mutual business plan is rolled out with supporting marketing efforts that help them grow their customer base. So, if you are a brand owner who is looking to increase your sales volumes and transactions. It&rsquo;s about time to join us.

IMG_6304

Paymob and valU: A 3-year Success Story That Is Still Going Strong

المدير التنفيذي

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لن تفوتك عملية بيع واحدة بعد اليوم! فمِن خلال جهاز الدفع الإلكتروني POS من Paymob، يمكن لعملائك دفع قيمة مشترياتهم عن طريقه ، فيمكن لعميلك الدفع عن طريق جميع كروت الائتمان ، أو الدفع بالمحافظ الإلكترونية المختلفة ، أو الدفع من خلال التقسيط. سهل علي عملائك عملية الشراء، ووفر لهم كل طرق الدفع المناسبة لهم.

Set up more in-store payment options and grow your business now with a ready-to-use, out-of-the-box integrated POS solution.

pos-home

Group 18042

Group 17468

Paymob accept

تعريف طلب استرداد المبلغ:
ربما لم تسمع بها من قبل، ولكن بصفتك تاجرًا يقبل المدفوعات، فأنت بحاجة إلى فهم عمليات استرداد المبالغ المدفوعة. يتم رد المبالغ المدفوعة عندما يتصل العميل الذي قام بالدفع عن طريق البطاقة البنك الخاص به للمطالبة بأموالهم.
عندما حدوث هذا، يتوجب عليك أن تقدم دليل على أن لديك الحق في الاحتفاظ بالمال الخاص بعملية الشراء، وإلا فإن المال يتم اقتطاعه من التاجر أو البائع تلقائيًا وإعادته إلى العميل. تم تصميم عمليات رد المبالغ المدفوعة لحماية العملاء ومنحهم الثقة للشراء من التجار، مع العلم أنه في حالة حدوث خطأ ما، فلدى العملاء الحق لاسترداد أموالهم.
لكن التاجر دائمًا لديه الفرصة لتقديم معلومات للدفاع عن نفسه وللحفاظ على حقه وأمواله. لقد تم تصميم العملية للتأكد من سلامة عمليات الشراء والحفاظ على ثقة كلا من العملاء والتجار على حد سواء في الدفع عن طريق البطاقات.
إعادة استرداد المبالغ المدفوعة تتم في حالات محددة، على سبيل المثال: في حالة عدم حصول العميل على المنتج المطلوب أو أن الخدمة التي تلقاها غير مطابقة للمواصفات المرغوبة ولم تحقق الهدف منها، أو في بعض الأحيان تَحدُث عن طريق أخطاء فنية في عملية تحويل الأموال، مثال: الخصم المتكرر بشكل خاطئ في عمليات التحويل أو استخدام بطاقة عميل بدون تصريح منه. 
خطوات عملية استرداد المبالغ المدفوعة:
<ul dir="rtl">
<li>
الخطوة الأولى - التوثيق المبدئي:
</li>
</ul>
يتم التواصل عن طريق البريد إلكتروني مع التاجر بكافة تفاصيل طلب استرداد المبلغ المدفوع. كما يتم أيضًا اخطارالتاجرعن طريق الهاتف بالرقم المسجل لدينا لضمان علم التاجر بهذا الطلب من طرف Paymob لجمع كل المعلومات المطلوبة من التاجر التي تثبت احقيته بالمبالغ المطالب باستردادها (عادة يتم إرسال الأوراق والمستندات المطلوبة في خلال 3 لـ 5 أيام).
بعد مرحلة مراجعة الأوراق والمستندات المقدمة من قبل التاجر، إما أن يتم موافقة العميل على التوضيح أو يتم تنفيذ والمواصلة في عملية وطلب رد المبالغ المدفوعة.
<ul dir="rtl">
<li>
الخطوة الثانية - ما قبل التحكيم:
</li>
</ul>
في هذه المرحلة، إما أن يقوم البائع أو التاجر بإعادة المبلغ للعميل ويتم خصم قيمة المبلغ الخاص بالعملية منه، أو أن يقوم بالطعن في التحكيم عن طريق تقديم معلومات أكثر دلالة وقوة لدعم هذه العملية واحقيته في المبالغ.
<ul dir="rtl">
<li>
الخطوة الثالثة - التحكيم:
</li>
</ul>
في هذه المرحلة، يقوم البنك بالتحقق من الوثائق المُقدمة، ويقرر من له الحق في عملية استرداد الأموال.
يتم إيداع مبلغ رسوم تحكيم تتراوح ما بين 750 دولار إلى 1000 دولار، هذا بالإضافة إلى مبلغ المعاملة الأصلى.
فإذا رغب التاجر أو البائع في الاستكمال بالخطوة الثالثة، ستطلبPaymob&nbsp; من التاجر إيداع المبلغ في البنك كضمان في حالة عدم التحقق من صحة عملية الدفع وخسارة التحكيم.
في حالة فوزك والحكم لصالحك في التحكيم، سيتم استرداد المبلغ الذي تم إيداعه وهذا بالإضافة إلى مبلغ المعاملة الأصلي.
في حالة خسارتك للتحكيم وعدم الحكم لصالحك، سيتم خسارة المبلغ المودع بالإضافة إلى مبلغ المعاملة الأصلي.
&nbsp;لذلك نحن ننصح التجار دائمًا بالمواصلة والاستمرار في عملية التحكيم فقط في حالة تأكدهم من صحة المستندات والأدلة المقدمة من طرفهم لتفادي الخسارة المادية المتمثلة في مبلغ الإيداع ومبلغ المعاملة الأصلي. 
بصفتي كتاجر، كيف يمكنني الحفاظ على ضماناتي في عملية رد المبالغ المدفوعة؟ 
<ul dir="rtl">
<li>
الاحتفاظ وتوثيق كل شيء متعلق بعملية البيع كإيصالات جهاز الدفع الالكتروني وجميع الرسائل الواردة في البريد الالكتروني وأيضًا أي محادثات تتم عن طريق الواتساب بك وشركة الشحن المتعاقد معها التاجر لتوصيل وشحن البضائع الخاصة به للعملاء.
</li>
<li>
عرض سياسة استرداد واضحة للعملاء في جميع نقاط البيع الخاصة بك، سواء كانت عملية الشراء تتم من خلال الإنترنت أو المتاجر. وجب التنويه أنه لا يجب استرجاع أو تسليم المبالغ نقدًا للعميل لأنها ضد لوائح وسياسات شركتي فيزا وماستركارد.
</li>
</ul>
نحيطك علمًا أن Paymob &nbsp;ليست مسؤولة عن أي تعاملات نقدية تتم بين التاجر والعميل خارج قنوات الدفع المتفق عليها والتي قد يترتب عليها خصم المبلغ منك مرتين في حالة قيام العميل بتقديم طلب أنه لم يسترد المبلغ المدفوع.
<ul dir="rtl">
<li>
تأكد أنك قمت بتحديث جميع بياناتك على لوحة معلومات Paymob حتى يتمكن فريقنا من التواصل معك. كما يمكنك التواصل معنا من خلا merchants@paymob.com في حالة طلب تحديث أي بيانات بالإضافة إلى مراجعة البريد الإلكتروني الخاص بك باستمرار وبصفة دورية.
</li>
</ul>
إذا كنت تقوم بتقديم خدمات مقابل خصم قيمة الاشتراك بشكل تلقائي وثابت من عملائك، فالأفضل أنك تجعل العميل يتحقق من المعاملة الأولى باستخدام 3D Secure (تأكيد OTP)، لتسهل من عملية الإلغاء، كما عليك أيضًا تذكير واخطار عملائك قبل تاريخ الدفع والاستحقاق التالي لشفافية التعامل وتجنب أي طلب لاسترداد المبالغ.
ملاحظة: الأخذ بالاعتبار جميع السياسات والنقاط السابقة، وتطبيقها في جميع المعاملات المالية للحفاظ على حقك وضمانه في أي معاملة مالية تتم مستقبلًا.

First of all, let&rsquo;s define a Chargeback...
You might never have heard of them, but as a merchant accepting payments, you need to understand charge backs. A chargeback is when a customer who paid by card contacts their bank to ask for their money back. When this happens, you as the merchant have to provide proof that you have a right to keep the money from the purchase, otherwise the money is automatically deducted from you and returned to the customer.
Charge backs are designed to protect customers, to give them confidence to buy from you, knowing that if something goes wrong they have a way to get their money back. But you always have a chance to provide information to defend yourself and keep your money. Overall the process is designed to make sure both customers and businesses are safe and confident paying by card.
&nbsp;
When can a customer claim a chargeback?
There are specific reasons customers are allowed to give for claiming a chargeback. The most common are that they haven&rsquo;t received the product they paid for, the product provided was broken, or didn&rsquo;t match the description provided when they ordered it. They can also file a chargeback if they requested a refund and it was refused despite being within the refund terms, if they were mistakenly charged twice for the transaction, or in cases where they deny that it was them who made the transaction, for example, if a thief or fraudster used their card.
&nbsp;
Now let&rsquo;s take a detailed look on how the chargeback process works
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Step 1 - Initial Documentation:
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We will email you details of the chargeback. We might try calling or texting as well. You need to provide as much information as possible within the requested timeframe, usually 3-5 days. After analyzing the data, the result will be either the customer&rsquo;s acceptance for the explanation or otherwise to move to the next phase.
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Step 2 - Pre-arbitration: 
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At this point, the merchant could decide to give the customer his money back with a value deduction &amp; could also contest the arbitration, providing more information to back up his case.
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Step 3 - Arbitration:
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The Visa &amp; Master card will check the documentation and decide if the customer or merchant should get the money back. Whoever loses pays, Not just the original transaction amount, but also a fee up to $1,000. If you want to proceed to step 3, Paymob will ask you to deposit this amount in the bank as a guarantee in case you lose the arbitration.
&nbsp;
How can I protect myself from Charge backs as a merchant?
Keep everything, never lose a document such as: receipts from POS machine, copies of emails/whatsapp conversations, your online systems for tracking order status, proof of delivery &amp; copies of descriptions for the product or service you are selling.
Provide a clear refund policy to the customer at the point of sale, whether online or in store. Never give refunds in cash because it&rsquo;s against Visa &amp; MasterCard policies. If the customer files a chargeback saying he didn't get a refund, you will lose the money twice.
Make sure your contact information on the Paymob dashboard is up to date &amp; contact <a style="color: #01338d;" href="mailto:merchants@paymob.com">merchants@paymob.com</a>&nbsp;if you need to update anything, in addition to checking your mail regularly.
If you automatically deduct subscription payments from customers, it's best to have the customer verify the first transaction with 3DSecure (OTP confirmation) to guarantee the authorization of the first transaction.
It is important to maintain sending reminders to customers in advance of the next payment due date.
Note: You should always keep record of all the previous policies &amp; reminders, keeping them attached to every transaction.

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إعادة استرداد المبالغ 

Chargebacks

في ضوء التزام Paymob بتقديم بنية تحتية قوية وتقديم تجربة مميزة باستمرار للمدفوعات الالكترونية، تم إضافة عنوان IP جديد للسيرفرات الخاصة بنا. الهدف من هذه الخطوة تحقيق تدفق أكثر سلاسة وبيئة مرنة وتجربة أسهل لكل مستخدمي خدمات&nbsp; Paymob.&nbsp;
فريق العمل في Paymob يرجو منكم أن تتفضلوا باضافة عنوان الـ IP الجديد من خلال الفريق الفني لديكم حتى تضمن Paymob إرسال الطلبات اللازمة الي السيرفرات الخاصة بكم من خلال الـ IP الثانوي الجديد الخاص بنا.&nbsp;
سيبدأ العمل بالـ IP الجديد من يوم الجمعة الموافق الثامن من يناير 2021، لذلك يرجى التأكد من اضافة الـ IP الجديد قبل حلول ذلك التاريخ.&nbsp;
يرجى الانتباه للتالي: إذا تم العمل بالـ IP الجديد بدون اضافته من قبلكم قبل التاريخ المحدد في الأعلي، فإن السيرفرات الخاصة بنا ستكون موقوفة وبناء عليه، كل عمليات الشراء ستكون موقوفة! لذلك من الضروري جدا اضافة الـ IP الثانوي الجديد الخاص بنا قبل التاريخ المحدد (الجمعة، الثامن من يناير 2021).&nbsp;
في الأسفل مجموعة الـ IPs التي نعمل بها مع شركائنا:
- 52.20.63.11
- 34.200.173.150 (الجديد)&nbsp;
الرجاء التأكد من إدراج العناوين من قبل الفريق الفني الخاص بكم.&nbsp;
لكم جزيل الشكر لحسن تعاونكم.&nbsp;&nbsp;

In light of our commitment for offering highly available payments infrastructure and providing a better experience, we have added a new IP address to our servers, to create a smoother flow, resilient environment, and a seamless experience for everyone using our services.
The Paymob team kindly asks you to inform your respective technical team to add a new IP address to your IP Whitelist, to grant Paymob sending requests to your servers through the secondary IP.
The new IP address will start operating on Friday, 8th of January, so please make sure it's added to your whitelist before this date.
PLEASE NOTE: If the IP address is live and has not been added to your whitelist before that deadline, our servers will remain blocked, and therefore TRANSACTIONS WILL BE BLOCKED. So it's very important to allow access on our secondary IP before the deadline (Friday, 8th of January).
Below are the only IPs we communicate with our partners:
52.20.63.11
34.200.173.150 (The new one)
PS: Please make sure both are whitelisted
Thanks

New IP

إضافة عنوان IP جديد للسيرفرات "Paymob" الخاصة بنا

Paymob new IP Whitelist action

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تعتبر منطقة الشرق الأوسط وشمال أفريقيا أكثر مجتمع ألعاب نشاطاً في العالم، حيث ينمو بنسبة 25 % على أساس سنوي، فيما يعد هذا النمو الأسرع في العالم، ومن المتوقع أن تصل إيرادات سوق الألعاب إلى 6 مليارات دولار أمريكي في عام 2021 حيث إن أكثر من 50% من مستخدمي الهواتف الذكية يلعبون الألعاب على أجهزتهم المحمولة، إلا أنه حتى الآن لا يمكن لملايين اللاعبين المصريين من الاستمتاع بتجربة الألعاب الكاملة لأنها لا تملك طريقة الدفع المناسبة لدفع ثمن مميزات وخصائص مختلفة في الألعاب.
وتعلن شركةPaymob ، عن شراكتها مع "هوليو Holyo "، المزود الألماني للمدفوعات ذات العلامات التجارية العالمية، لتقديم حلول دفع مريحة في مصر لمستخدمي ألعاب الهواتف المحمولة الرائدة في العالم ومنصات الألعاب مثل PUBG
Mobileو Call of Duty و Roblox و PlayStation Store و Xbox وغيرها، بهدف المساهمة في تسريع نمو صناعة الألعاب في مصر وخارجها.
كجزء من توسعها، تقدم Paymob وسائل الدفع المحلية للتجار الدوليين، ومع تقديم هوليو خدماتها للعلامات التجارية للألعاب الرائدة ومقدمي الخدمات الترفيهية، يمكن للاعبين الشراء من أفضل العلامات التجارية العالمية والاشتراك فيها باستخدام أكبر شبكة دفع محلية في مصر مع 3 ملايين بطاقة ميزة، و16 مليون محفظة ذكية، وأكثر من 150,000 منفذ يغطي جميع المحافظات المصرية.
وتتيح الشراكة بين Paymob و Holyo لملايين المستخدمين في مصر الذين لا يملكون بطاقات ائتمان أو لديهم تحفظات باستخدامها عبر الإنترنت للاستمتاع بالمزايا المتميزة للألعاب عبر الهاتف المحمول ووحدة التحكم والألعاب عبر الإنترنت.
ومن جهته قال آلان الحاج، الرئيس التنفيذي لشركة بي موب، paymob، إن صناعة الألعاب تشهد إقبالاً كبيراً في المنطقة، وتفخر الشركة بأن تكون جزءاً من هذا النمو، مشيرا إلى أن الشركة تهدف إلى جعل تجربة اللاعبين سلسة من خلال توفير طرق آمنة ومريحة للدفع تناسب جميع اللاعبين في جميع أنحاء مصر، حيث أن الشراكة سيكون لديها تأثير
إيجابي كبير على صناعة الألعاب."
و قال يانس جاربيردينج، الرئيس التجاري لشركة"Holyo " ، "نحن متحمسون للشراكة مع بي موب والتوسع في منطقة الشرق الأوسط وشمال أفريقيا، ونحن نتطلع إلى تسهيل الأمر على الملايين من اللاعبين في مصر والاستمتاع بميزات الألعاب الجيدة."
ومن جهته قال شادي التحفة، الرئيس التجاري لشركة Paymob إن الشركة تعمل على توفير حل عملي وملائم للتجار من الدول المختلفة لتعظيم معدلات التحويل الخاصة بهم وتوفير وسائل جديدة وفرص في الأسواق المختلفة."
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ومن المتوقع أن يصل حجم سوق الألعاب العالمية في عام 2020 إلى 159 مليار دولار من الإيرادات بزيادة قدرها 9.3٪ عن العام السابق، وتهدف هذه الشراكة إلى المساهمة في تسريع نمو صناعة الألعاب في مصر وخارجها.
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The MENA region is home to the world's most active gaming community. At 25 per cent year-on-year growth, it is the fastest growing online gaming population in the world and will reach US$ 6 billion in revenues in 2021 as now more than 50% of smartphone users play games on their mobile devices. Until now millions of Egyptian gamers cannot enjoy the full gaming experience as they do not have the right payment method to pay for premium game features.
Paymob the MEA rising payment processer announces its partnership with Holyo (www.holyo.com) Germany&rsquo;s based provider for global branded payments that helps leading brands like PlayStation, Xbox or PUBG Mobile monetise their products in places where credit cards aren&rsquo;t widely used.
As part of their services Paymob provides local means of payment to international merchants, and with Holyo providing branded payments for the leading games and entertainment providers, gamers can now purchase from and subscribe to top&nbsp;
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international brands using the largest local payment network in Egypt with 3 million Meeza cards, 16 million mobile wallets, and over 150,000 over the counter outlets covering all Egyptian governorates. The partnership between Paymob and Holyo enables millions of users in Egypt who do not have credit cards or have reservations using them online to enjoy the premium features of mobile, console and online gaming.
&ldquo;The gaming industry is witnessing a great demand from the region and Paymob is proud to be part of this movement. We aim to make gamers&rsquo; experience seamless by providing safe and convenient methods of payment that suits all gamers across Egypt.&rdquo; Says Alain El-Hajj Paymob&rsquo;s COO. &ldquo;This partnership and likes of it that has customer experience at its heart has a great positive impact on the gaming industry&rdquo; Alain continued.
&ldquo;We are excited to partner with Paymob and expand into the MENA region. We look forward to making it easier for millions of gamers in Egypt to pay for their hobby and enjoy premium games features.&rdquo; comments Holyo&rsquo;s CCO Jens Garberding.
&ldquo;At Paymob we have been working on providing a practical and convenient solution for international merchants to maximize their conversion rates and open the gates to all potential opportunities&rdquo; Says Shady El-Tohfa Paymob&rsquo;s CCO
The global gaming market size in 2020 is expected to reach $159 billion in revenues with an increase of 9.3% over the preceding year; this partnership aims to contribute in accelerating growth of the gaming industry in Egypt and beyond.
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 "Paymob" تسهل عملية الدفع المالي لملايين اللاعبين في مصر من خلال هوليو

Paymob To Facilitate Payments For Millions Of Gamers In Egypt Through Holyo

أخبار

Announcements

Group 2829

تعد تلك الخدمة هي البوابة الرئيسية لأي مشروع تجاري إلكتروني ، فـ من خلال Paymob يتمكن صاحب أي مشروع إلكتروني من استقبال مدفوعات عملائه بالطريقة المناسبة لهم بمنتهى الأمان خلال عمليات الدفع ، لتكن بذلك عملية الدفع والشراء أسهل من أي وقت مضى.

Accept online payments instantly and create seamless buying experiences using various secured payment methods.

home1 (1)

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يمكنك إرسال رابط الدفع الخاص بك لأي من عملائك مِن خلال أي تطبيق من تطبيقات وسائل التواصل الاجتماعي.&nbsp;
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Share your payment links via WhatsApp, social media messengers or any other digital channel and get paid immediately.

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تحكم في مواعيد تحصيل قيم اشتراكات والمدفوعات المتكررة لعملائك، وقم بتوسيع مشروعك الإلكتروني.&nbsp;

Control your billing cycles, automate recurring payments, and scale your SaaS business.

Group 18046

subsIcon

يمكنك تقديم خدمة الدفع بنظام التقسيط لعملائك والتي تمكنك من زيادة مبيعاتك وتحقيق توسع أكبر لمشروعك الخاص

Increase sales and enable convenience by providing your customers with flexible payment options.

Group 18047

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استخدم خدمة المتجر الإلكتروني المتاحة على Paymob لقبول وتوزيع المدفوعات.

Use MarketPlace by Paymob to accept payments and distribute payouts automatically.

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Paymob send 2

من خلال حسابك الشخصي على Paymob يمكنك دفع أجور موظفيك و عمالك بالطريقة المناسبة لهم، فمع Paymob يمكنهم الحصول على أجورهم من ماكينات البنوك ATM، المحافظ الإلكترونية، أو حتى عن طريق منافذ و أكشاك - أمان - المنتشرة في كل مكان لتضمن بذلك عملية توزيع أجور سهلة وسريعة ومناسبة لك ولكل العاملين معك.

Manage and distribute mass payouts to suppliers and employees securely via a wide variety of regulated payment methods.

Payout Photo (Q2)

Component 93 GÇô 3

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Paymob send

Paymob sync

تكنولوجيا مقدمة من Paymob تمكن عملائك من الدفع بدون نقود داخل المجتمعات الخاصة بك. مجتمعات مثل المدارس والجامعات والكمبوندات السكنية يستطيع مرتاديها وسكانها شراء المنتجات واستخدام الخدمات بدون نقود وبأمان تام عن طريق Paymob.&nbsp;

All in one solution Paymob Sync is an end to end cashless solution that provides the technology, infrastructure, processes and needed hardware to enable cashless services and ecosystems.

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يمكنك إرسال واستقبال كافة المعاملات النقدية عن طريق المحافظ الإلكترونية والتي توفر لعملائك فرص شراء أكبر وأسهل.&nbsp;

Mobile wallet solutions provide you with an opportunity to bring your customer experience to the next level.

Published 2022-01-05

Tap on Phone x Paymob - Localizing The Global Contactless Wave

Ready To Get Started?

Get in touch or create an account.

Paymob accept

Checkout new

Online Payment

POS Solution

Payment Link new

Subscriptions

Installments

Marketplace

Paymob send

Payouts

Business Services

Paymob Sync

Digital Wallet

Features

Risk & Fraud

Real Time Reporting

Fast Integration

Security

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Careers -We're Hiring!

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Published 2022-01-05

Tap on Phone x Paymob - Localizing The Global Contactless Wave

Ready To Get Started?

Get in touch or create an account.